Frequently Asked Questions
Everything you need to know about shopping with HannibalStore.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking number via email as soon as your order ships.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online Return Portal and follow the step-by-step instructions.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar item you already own to ensure the perfect fit.
What payment methods do you accept?
HannibalStore accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installations through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes. Check the 'Sustainability' tab on individual product pages for specific material details.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.